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Response by Taj employees to 26/11 a case study at Harvard
27.01.2011
by arZan
Category Uncategorized
Response by Taj employees to 26/11 a case study at Harvard
Source: timesofindia.indiatimes.com
The heroic response by employees of Taj Hotel during the 26/11 terror attacks is now a case study at Harvard Business School that focuses on the staff’s selfless service for its customers and how they went beyond their call of duty to save lives.
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